About This Webinar
A strong member engagement strategy that delivers optimal ROI is a critical component of effective CX. Join this session to discuss five strategies for driving the highest-value member engagement while streamlining operations. Gain insights and best practices utilized by health insurance providers to engage members in their health for improved outcomes.
Attendees Will Learn About
- Key strategies for driving the highest-value member engagement while streamlining operations
- Why a strong engagement strategy is the most critical component of effective health insurance CX
- How the service center is still the heart of the health insurance
- How digital tools will optimize, but not take the place of, engagement strategy
