Overview
Mental health organizations are increasingly turning to technology to ease the burden on their clinicians amid rising demand for mental health services. However, these organizations can't introduce any innovations that might compromise their clinical standards. How can mental health organizations have confidence that technology can be trusted in an industry as important as theirs?
A new study, available in Volume 7 of the Journal of Medical Internet Research, offers proof that technology can be trusted by demonstrating the performance of Eleos Health’s augmented intelligence capabilities in real world therapy settings. The study looked at the CareOps Automation platform’s capability to accurately evaluate over 2.83 million micro-dialogues. (A micro dialogue is a brief exchange between a therapist and client, usually containing a few sentences related to the same topic.)