Global Strategy Group (GSG), on behalf of AHIP, conducted an online survey of 505 dental insurance beneficiaries who have visited their dentist, oral surgeon, orthodontist, or other dental specialist in the past year.
The survey was fielded from July 24 – July 27, 2023. Respondents broke out as follows:
- 254 received dental insurance provided by an employer
- 107 received dental insurance provided by Medicare, Medicaid, or the VA
- 75 received dental insurance purchased on their own
- 54 received dental insurance provided by a spouse or partner
GSG took care to ensure that the geographic and demographic divisions of this population are properly represented by the survey’s respondents.
Key Findings
- Beneficiaries continue to be very satisfied with their dental insurance plans, driven by easy access to providers and the value they provide.
- Beneficiaries continue to prioritize preventive care and are satisfied with their ability to quickly access local, in-network dentists and specialists.
- Parents are increasingly satisfied with their dental plans’ benefits for their children.
- Beneficiaries remain overwhelmingly satisfied with the affordability of their plans and believe their plans help them maintain and preserve their oral health.
- Beneficiaries see the value of their dental insurance plans both in their ability to maintain overall dental health as well as their ability to afford the costs of unexpected procedures.